USAA

๐Ÿ‘ 91%

Share your experiences with USAA

Tell us what you like and dislike about USAA. Help others make more informed decisions based on your insights.
J

Joshua C ๐Ÿ‘

Pros

It was easy to use and veteran friendly. They always looked out in my best interest.

Cons

They canceled my account due to my unstable actions.
A

Adrienne T ๐Ÿ‘

Pros

One-stop-shop for a financial picture of all of my assets and several bills.

Cons

Would like more index fund options available, more personalized approach to investing.
D

David S ๐Ÿ‘

Pros

Ease of transactions. Low cost per transaction. Good graphics.

Cons

Can't trade on some low-cost stocks (no penny stocks). You have to do your own research, as what is provided is fairly minimal.
A

Alla P ๐Ÿ‘

Pros

They really care about their customers and always try to do right by them.

Cons

More branches in more areas.
T

Taylor W ๐Ÿ‘

Pros

I like the fact that I get great help when it comes to my bank account.

Cons

They could improve the assistance and service of the bank and also their security.
R

Rachel G ๐Ÿ‘

Pros

USAA is very affordable and has easy and effective online tools.

Cons

Discounts are not offered nationwide. My state generally has lesser discounts.
L

Lauren G ๐Ÿ‘

Pros

Great customer service and always willing to work with you.

Cons

Lower rates, and more offices across the USA.
K

Kirsti S ๐Ÿ‘

Pros

The customer service is great. They go above and beyond to take care of their customers.

Cons

I wish it was a little cheaper.
J

Jennifer N ๐Ÿ‘

Pros

Customer service, with knowledgeable, gracious representatives, is what has always set USAA apart. Their stock trading platform reflects current data and is easy to use. Private comments, questions & suggestions can be sent digitally from this platform, and these are responded to, by an individual, within 24 hours.

Cons

Over the years, USAA has changed its trading services contractor, as well as worked to overhaul its online presence, from its trading platform to research and information resources. At times, USAAโ€™s brokerage services have undergone glitches and rocky upgrades, which may be no different from any other provider striving to keep up with rapid IT advances.
B

Brandy Alyx R ๐Ÿ‘Ž

Pros

All of our accounts are on a single dashboard page, so it makes it accessible.

Cons

No office for a face-to-face consult, it's frustrating, and tracking is difficult.

Important Info:

Trading fees
$8.95 or 5%
Minimum Deposit
$50
International Investing
Yes

USAA

๐Ÿ‡บ๐Ÿ‡ธ
USAA Investments was founded nearly 50 years ago and has earned its members' trust by providing years of investment and financial performance and looking out for its members' interests, not just its bottom line. An organization with a disciplined approach to managing money that stems from military values โ€” Service, Loyalty, Honesty and Integrity โ€” USAA Investments offers financial advice and a wide range of investment products and services to meet members' needs at every stage of life.

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