USAA
👍 92%
Share your experiences with USAA
Tell us what you like and dislike about USAA. Help others make more informed decisions based on your insights.
N
Nancy M 👍
Pros
They care about their customers & their concerns. They listen to what you want to do.
Cons
No nearby offices – all of my work with them has been over the phone or internet.
J
Joshua C 👍
Pros
It was easy to use and veteran friendly. They always looked out in my best interest.
Cons
They canceled my account due to my unstable actions.
A
Adrienne T 👍
Pros
One-stop-shop for a financial picture of all of my assets and several bills.
Cons
Would like more index fund options available, more personalized approach to investing.
D
David S 👍
Pros
Ease of transactions. Low cost per transaction. Good graphics.
Cons
Can't trade on some low-cost stocks (no penny stocks). You have to do your own research, as what is provided is fairly minimal.
A
Alla P 👍
Pros
They really care about their customers and always try to do right by them.
Cons
More branches in more areas.
T
Taylor W 👍
Pros
I like the fact that I get great help when it comes to my bank account.
Cons
They could improve the assistance and service of the bank and also their security.
R
Rachel G 👍
Pros
USAA is very affordable and has easy and effective online tools.
Cons
Discounts are not offered nationwide. My state generally has lesser discounts.
L
Lauren G 👍
Pros
Great customer service and always willing to work with you.
Cons
Lower rates, and more offices across the USA.
K
Kirsti S 👍
Pros
The customer service is great. They go above and beyond to take care of their customers.
Cons
I wish it was a little cheaper.
J
Jennifer N 👍
Pros
Customer service, with knowledgeable, gracious representatives, is what has always set USAA apart. Their stock trading platform reflects current data and is easy to use. Private comments, questions & suggestions can be sent digitally from this platform, and these are responded to, by an individual, within 24 hours.
Cons
Over the years, USAA has changed its trading services contractor, as well as worked to overhaul its online presence, from its trading platform to research and information resources. At times, USAA’s brokerage services have undergone glitches and rocky upgrades, which may be no different from any other provider striving to keep up with rapid IT advances.
Important Info:
Trading fees
$8.95 or 5%
Minimum Deposit
$50
International Investing
Yes
USAA
🇺🇸
USAA Investments was founded nearly 50 years ago and has earned its members' trust by providing years of investment and financial performance and looking out for its members' interests, not just its bottom line. An organization with a disciplined approach to managing money that stems from military values — Service, Loyalty, Honesty and Integrity — USAA Investments offers financial advice and a wide range of investment products and services to meet members' needs at every stage of life.
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